Privacy Policy

Protection of Your Privacy Is of Utmost Importance to Us

It is recommended to read this privacy policy (“Privacy Policy”) in order for gaining knowledge about the sources from where the information has been shared with you in connection with the sites. Moreover, you can get multiple options to know our use of your personally identifiable information and learn about the manner in which you can access and update it. You can use our site only after understanding our Privacy Policy, agreeing to our Terms & Conditions and/or visiting any portion of the Site you agree to the practices described herein. Disagreeing to any point in our Privacy Policy is a clear indication that you will be abstained from using this WebSite.

If you have any disagreement with the text of our our Privacy Policy, you should reach out to our customer service by visiting our website. Your request will be entertained and addressed within 7 working business days.


Information You Need to Share with Us

On visiting our site or wishing to use our service or product, you need to share personally identifiable information (PII) with us that we can use and store in a very secured manner. Information that helps us personally identify you may include your first and last name, your physical address, e-mail address, date of birth, geo-location, telephone number, and your billing information (including cardholder name, credit card number and expiration date).

However, certain additional personally identifiable information is required in case you wish to buy a product or service from us or register for a sweepstakes, contest or any other promotional offer on the Sites. At the same time, you need to provide more additional details to us if you want to enroll your name as a registered member with us, book travel itineraries, participate in a contest or sweepstakes, ask us a question, or for other purposes in connection with your use of the Sites.

We will able to know the type of device you use, operating system version, and the device identifier (or “UDID”) while visiting our site to simplify your user experience as well as prevent fraud and for compliance purposes. When you visit the Sites, we automatically collect information about your visit, such as itineraries viewed or searched and booking made along with tracing your IP address and web browser fingerprint.

You may also share PII or non-personally identifiable information about other people that may contain their name, date of birth and gender with us. However, the PII about others you share with us is only used for the sole purpose of completing your request or for whatever reason it may have been provided. It is noteworthy to pinpoint that prior consent of those people must be required to share their personally identifiable information with us.

If you are not comfortable in providing your information to us in such a manner please opt-out by contacting us by visiting our website.


How we use your PII:

We use and store personally identifiable information (PII) that is provided to us. The PII includes financial information like credit card number, card-holder's name, and expiration date, postal and billing address. This Privacy Policy describes briefly about various ways of billing purposes to accomplish your order. We may use other PII for various different purposes like: a) for sending travel plan confirmation and vouchers, b) to accomplish the purpose for which you provide us the information, c) offer you the services and products that you buy from us, d) offers you with special discounts on various products and services, e) talk to you as our consumer, f) to collect any due charges or solve any issues, g) applying terms and conditions, h) to modify our services and website, and i) for more information, read this privacy policy thoroughly.

We do not sell, trade or rent any of your PII accept the content described in this Privacy Policy.


Communications via E-mail and Newsletters:

We might notify you of any changes or additions to the Sites via email or newsletter. You may also receive the information about new offers and products that might be of your interest. In case, you don't want to receive any email or information from us, you can choose unsubscribe option. Customers can opt-in to acquire special deals and discounts, and also to get journey details. Opt-in customers will receive push notifications. If you don't want to receive any notifications from us, you can go to the phone setting and turn them off and opt-out of receiving notifications. Please note: The websites that are linked to our sites have their own privacy policies and data collection practices. We request you to go through the Privacy Policy of each site before giving your personally identifiable information (PII). We are not liable for the acts of those websites whose links are accessible through our website.


With whom we share your Personally Identifiable Information (PII):

Apart from all the cases in the Privacy Policy, we will notify you in case we share your personally identifiable information with third parties. You can also choose not to share information option.

Your personally identifiable information might be shared with our parent company, corporate affiliates and subsidiaries. We ensure you that our parent company, corporate affiliates and subsidiaries are committed to protect your personally identifiable information as per the norms in our Privacy Policy.

If needed, we might share your personally identifiable information with our suppliers including airlines, hotels, car rental partners, insurance suppliers, or activity, service providers or intermediaries who are engaged with us in providing you the services that you avail from our site.

Making a reservation on our sites or via our mobile application, you permit us to reveal to such suppliers the information that they need to confirm your identity, complete the booking and deliver the services or products you opted for. Also, suppliers may use your personally identifiable information to prevent offense and amend their services. We do not control any of these suppliers and any personally identifiable information unveiled to them is subject to their own privacy policies. In that case, we request you to go through the privacy policy of each supplier whose services you get either by mobile application or our site.

Your personally identifiable information may also be shared with our business partners whose services may be offered on the sites. We also request you to go through the Privacy Policy of each website that refers you to our sites.

Your personally identifiable information may be accessible to third party vendors who supply corporate services or functions on our interest, including credit card verification, credit card processing, financial analysis, a mapping service provider, call center services, customer service, marketing services, contest organization and administration, and fraud prevention and others. These third party vendors are not supposed to share, sell, trade or use your personally identifiable information for any other purpose apart from performing their functions and purposes.

You can use the following address to reach out to our Customer Service:


Perfect Journeys,

2/469 Fullarton Road,
Highgate 5063,
Adelaide
care@perfectjourneys.com.au

Amendments

Any modification, change, edit or correction in our privacy policy may occur at any time. You will be intimidated about amendments through emails. Your continued use of the Sites following the posting of changes to this Privacy Policy will mean that you accept those changes.